Description:

In today’s episode, Tim provides five steps on how to resolve conflict especially during our current situation where we have to stay at home or work remotely and people tend to get close to the edge because of these changes. It is important to handle this wisely and make sure that we come to a favorable resolution in any way possible.

This is a recording that Tim did for an association and he wants to share it with you today. So, tune in now to learn more about it and be the mesmerizing leader that you are!

Quotes:

“Think about putting out fires from the moment they spark.”

“Average leaders tend to inject their own opinion and attempt to shut down communication… where mesmerizing leaders seek out the positive intention of all parties involved and they help lift them up so that people feel heard.”

Mentions:

https://www.facebook.com/TimShurr

https://mesmerizingleadership.com/ 

Virginia Satir

The Seven Habits of Highly Effective People

Show Notes:

(01:11) 5 ways that we communicate

(06:01) Step 1: Be clear in your intentions

(07:23) Step 2: Intervene to prevent harm as quickly as you can 

(08:45) Step 3: Find people’s strengths. Speak in a way that offers opportunity rather than 

 criticism

(13:51) Step 4: Debrief all that other relevant parties

(15:03) Step 5: Remain aware of how your response to the situation influences those around 

 you

(15:55) Review

 Make Your Day A Shurr! Success