Season2, Episode 196 - How To Read People!
with Derek Arden & Tim ShurrDescription:
In this episode, we have a very special guest all the way from the UK. Last year, Derek Arden was voted as the number one speaker in the UK on negotiations. He is a master at understanding human behavior and how to influence people and how to create Win Win situation and even wrote the book on it called Win Win. Derek has written 10 books and has spoken in 32 countries.
Tim and Derek talk about brilliant tips on how to read people and it’s importance in negotiating. You can pick up valuable principles and strategies as Derek talks about his experiences in negotiations.
Listen in now and you’ll also get the powerful top 3 tips on negotiating!
Quotes:
“One of my top tips is you’ve got to take a break from a negotiation. You got to stop, you’ve got to reassess, you got to take the emotions out of it, and you got to talk to your colleague who’s with you about what they saw, what they heard because we all see and hear different things at different times.” – Derek Arden
“Body language is saying what the person is thinking rather than what they’re saying” ‘– Derek Arden
“Don’t forget connections, first impressions, building rapport, sizing people out.” – Derek Arden
“Remember that everything is negotiable.” – Derek Arden
Mentions:
https://www.facebook.com/TimShurr
https://mesmerizingleadership.com/
https://www.survivingtothriving.me/
Win Win, book by Derek Arden
Show Notes:
[00:37] Greetings and introduction of Derek Arden
[01:17] Derek’s fascinating background and his journey in becoming who he is right now
[06:59] How being a better negotiator helps
[14:13] Matching and pacing
[15:17] What made Derek focus into negotiating
[21:07] Take a break from a negotiation
[21:34] The mistake of making assumptions
[24:08] Where you can learn about negotiations
[25:27] Raise your sensory acuity and emotional intelligence
[27:07] Take someone with you
[31:29] Telltales when someone is lying and how to handle it
[32:55] Coolest places that Derek have visited
[38:38] Be sensible and keep learning
[43:02] 3 top tips on negotiating
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